Your Top Plant Care Questions

We know you want to be the best plant parent you can be, so we love hearing all your questions about plant care! We’re here to guide you by answering some of the most common questions we get. Get ready to give your plants the care they need and help them thrive.

A variety of plants sitting on the bench along with plants on the ground next to the bench.

My Ansel & Ivy plant just arrived, now what?

Your plant has traveled a bit to get to you and after being inside a box for a few days, she’ll need some time to adjust to her new home. Once you unpack her, it’s time to give her a good watering and some sunlight. 

If your plant came with a nursery pot inside our ceramic pot, remove the pot and plant and place it inside a basin filled with water. This is called bottom watering and it allows the roots to absorb the water quickly. After about one hour, make sure that the nursery pot was drained completely, then return it to the ceramic pot.

If your plant came potted directly in our ceramic pot, simply water your plant and let it sit for 20 minutes. Then tilt out the excess water from the top of the ceramic pot. This will allow the soil to absorb the water, but it is very important to remove the excess water to prevent root rot. 

Once your plant has been watered thoroughly, place her by the window to allow her to absorb some much-needed sunlight. You can then follow your plant’s specific care guide to proceed with future care since each plant varies on their watering and lighting needs. 

Remember, plants need a little time to adjust to their new environment, so be patient with your new plants as they settle in!

My space doesn’t get a lot of sunlight, can I still have plants?

Yes! A lot of houseplants originate from thick forests and jungles where lighting can be sparse for smaller plants. This means you have a variety of plants to choose from that will still do well in your low-light space. Shop our wide variety of low light plants here

Can my plants get too much light?

Yes, lots of sunlight isn’t always a good thing! Your plant could be receiving too much light if it’s too close to a bright, sunny window, which can cause the leaves to burn. Here are some signs that your plant is receiving more light than it needs: 

  • Brown leaf edges or tips
  • Brown, dry patches on the leaves
  • Leaves turning pale or yellow, particularly those most exposed to the light
  • Wilting leaves, particularly of younger foliage

If you notice this with your plants, it’s time to move your plant to a slightly less bright spot. Place the plant a little further away from the window or make sure she’s getting filtered sunlight by closing the curtains. Help her recover with some watering and misting. 

How often should I water my plant and what kind of water should I use?

How often you water your plant will depend on your plant variety. Be sure to check your plant’s detailed care guide to know how much water she actually needs.

Although most plants can tolerate tap water, naturally they thrive more with rain water. Since that isn’t an option in some areas, we recommend watering your plants with filtered water. The build up of chlorine and fluoride from the tap water can damage the roots of plants over time resulting in browning leaves. Alternatively, you can fill your watering container the night before watering and let it sit overnight to let the fluoride evaporate before you water your plants. 

Help! My plant’s leaves are turning yellow and dropping, what do I do?

When the leaves on your plant are turning yellow she is communicating one of two things to you; she is either experiencing a lack of water or too much water.

It is important to get your plants on a consistent watering schedule to prevent this from happening. During the fall and winter months, plants require less water because that’s when they are dormant. During spring and summer, you will have to adjust the frequency of watering since the soil usually dries out quicker. 

Before watering, check the soil of your plant following the guide and checking if it’s moist or not. You can do this by feeling the soil or using a moisture meter. 

Most importantly, don’t let your plant stand with too much water. Once you’ve finished watering your plants, tip out the excess water. 

We recommend using your calendar to dedicate one day a week to water and check on your plants.

What should I do about brown tips on my plant’s leaves?

Brown tips are often an indication of too little moisture in the air. Many common houseplants are native to jungle conditions so if your home is very dry, give your plants a daily misting or group them together and invest in a humidifier. To maintain happy, green foliage, you can trim the tips off the brown leaves with clean, sterile scissors or shears. 

Ew, I think my plant has bugs. How do I get rid of them? 

Excessive watering can cause root rot which also attracts gnats and bugs. If your plant is showing distress due to excessive watering with signs like leaves falling off and gnats, you’ll need to repot the plant to save it. 

Remove the plant from the pot and throw out the old potting soil. Wash the roots under running water, and use clean scissors to cut any mushy or rotting roots off the plant. Next wash out the pots with 1 part bleach and 9 parts water. This will kill any bacteria or fungus that grows when the soil remains too moist. Repot your plants following our repotting guide

Isolate the infected plant from your other plants as she recovers. You can also try getting a gnat catching insert from a gardening store and place it in the soil to catch any bugs as your plant recovers.